Websites are intentionally blocking VPNs
Sometimes, when connected to a VPN node you might see a page that keeps loading forever, giving errors like “Access denied,” “VPN detected,” or your browser saying “Can’t reach this site” with a 403 error.
This happens because some websites intentionally block VPN IPs to prevent spam, bots, or people from breaking website rules.
What to do if you are blocked from the website?
First, test access without the VPN
Disconnect from MysteriumVPN and try entering the site. If it works, the site could be blocking VPNs or a specific VPN IP range/subnet.
Check for IP / DNS leaks:
Go to a DNS leak website and test your connection.
You should see:
Location matches your selected region
No sign of your real ISP name and IP
No DNS leak
💡 Note: If you notice that the problem is caused by a DNS leak, please follow the suggestions in this article:
Other suggestions
Switch to Residential nodes:
In the app, choose Residential instead of High-Speed (which are data center IPs). These come from real home connections and are rarely blocked.
Refresh your IP
Tap Refresh IP to get a new node. Some residential IPs could be flagged — a fresh one usually works.
Clear browser cache
Old data can cause loading issues. Clear it and try again.
Try another browser
Some browsers work better with certain sites.
Turn off Malware & NSFW Blocker
Go to app settings and disable it — it might be blocking the site by mistake.
Still having trouble?
If you’re still experiencing issues accessing a certain website, please reach out to our 24/7 customer support team and provide them with:
The website URL
The exact error message
Proof of your DNS leak