Skip to main content

Connected to a VPN server but can’t browse the internet

This article explains why MysteriumVPN may block internet access after connecting and shares how to fix it

Updated today

Why can’t I browse after connecting?

  • Censorship (Country Ban on VPNs): Some countries impose restrictions on VPN usage, blocking internet access while connected.

  • Cache Network Issue: A cluttered network cache can disrupt your connection, preventing browsing.

  • DNS Issues: Incorrect DNS settings may stop websites from loading properly.

  • Network or Device-Specific Problems: The issue might be tied to your current network or device configuration.

  • VPN App Corruption: A faulty app installation can interfere with connectivity.

  • Antivirus or P2P Software Interference: Antivirus programs or peer-to-peer (P2P) applications may block or interfere with VPN connections.

  • Incorrect Proxy Settings: Misconfigured proxy settings on your device can conflict with MysteriumVPN, disrupting internet access.

How to Fix It

  1. Test Different Networks/Devices: Connect to a different Wi-Fi or mobile data network. If the issue remains, test MysteriumVPN on another device to determine if it’s network- or device-specific.

  2. Cache Network Issue: Reset your network by restarting your router or clearing your device’s network cache in the settings to restore connectivity.

  3. DNS Issues: Manually configure your DNS settings to a reliable public service like Google DNS (8.8.8.8) or Cloudflare (1.1.1.1) in your device’s network settings.

  4. Reinstall VPN Application: Uninstall MysteriumVPN, restart your device, and reinstall the latest version from your app store to fix potential app corruption.

Did this answer your question?