FAQ | MysteriumVPN Help Center
Most frequently asked questions. Click here to learn more
46 articles
- Frequently Asked Questions (FAQs)Mysterium VPN Frequently Asked Questions (FAQs)
- What operating systems does Mysterium VPN support
- What payment methods does Mysterium VPN accept
- How can I reach Mysterium VPN support
- How do I know if I connected successfully?
- How does Mysterium VPN work?
- Can I use the VPN on multiple devices?
- Does the VPN work with streaming services?
- Can I use the VPN on public Wi-Fi networks?
- What VPN protocols does the app support?
- Does the VPN offer residential servers?
- Is it legal to use a VPN?
- How frequently are new servers added?
- Change your MysteriumVPN email address
- I can't make a payment
- What is the difference between residential proxy and VPN
- What is a Residential IP Address?
- How to check your app version?This article shows you how to check the version of your app to ensure you’re using the latest version.
- How to Check Your Connection Status, IP and LocationThis article explains how to check your connection status, IP and location
- How to Change VPN LocationThis article explains how to connect to a different VPN location
- Why use a Mysterium VPN?True benefits of residential IP network
- IP ReputationThis article explains why some websites report wrong IP information
- Google shows a different location from the one I’m connected to on the VPN
- How to add multiple devices?
- Can I change email for which I purchased subscription?
- What does ISP see when I’m using MysteriumVPN?This article explains what ISP sees when you are connected to a VPN server
- Why does My IP Address not change?This article explains why sometimes an IP address does not rotate to a different one after clicking "Refresh IP" button
- Can I share my Magic Link across different devices?
- Does MysteriumVPN offer WireGuard configuration files and credentials?This article explains whether we offer WireGuard config files and credentials to set up VPN on router or device-level interfaces.
- Does MysteriumVPN offer KillSwitch feature?This article explains the KillSwitch feature and whether it can be toggled.
- Does MysteriumVPN offer Split Tunneling feature?This article explains what Split Tunneling is and if MysteriumVPN supports it
- Can I log out or disconnect other devices from my account?This article explains if you can log out or disconnect devices linked to your MysteriumVPN account
- How to Delete Your MysteriumVPN AccountThis article provides a clear guide on how to permanently delete your MysteriumVPN account
- Why does VPN keep disconnecting on my phone?This article explains why your MysteriumVPN might be disconnecting and how to fix it
- Are there any service limitations in MysteriumVPN?
- How to fix a DNS Leak?This article explains what a DNS leak is and how to fix it
- How to toggle Malware and NSFW Blocker (available in Pro plans only)?This article explains what Malware and NSFW Blocker are and how to toggle these settings in MysteriumVPN apps
- What is a WebRTC leak?This article will explain what is a WebRTC leak and how it can be fixed
- Can I set up a Hotspot with your VPN?
- How to Reset Network Settings on Android?This article teaches you how to reset network resettings on Android
- How to Reset Network Settings on iPhone or iPad?This article teaches you how to reset network settings on IOS devices
- How to clear browser cache?This article teaches how to clear browser cache
- How to take a Screenshot?This articles teaches how to take a screenshot
- If I am connected, will someone be able to use or view my original IP?A quick explanation regarding user and server exchange in the MysteriumVPN network
- Can I share or resell my account?Quick explanation regarding account sharing and reslling
- What is Double VPN Standard on MysteriumVPN?Quick explanation about our Double VPN standard