FAQ | MysteriumVPN Help Center
Most frequently asked questions. Click here to learn more
35 articles
Frequently Asked Questions (FAQs)Mysterium VPN Frequently Asked Questions (FAQs)
What operating systems does Mysterium VPN support
What payment methods does Mysterium VPN accept
How can I reach Mysterium VPN support
How do I know if I connected successfully?
How does Mysterium VPN work?
Can I use the VPN on multiple devices?
Does the VPN work with streaming services?
Is my online activity truly private with a VPN?
Can I use the VPN on public Wi-Fi networks?
What VPN protocols does the app support?
Does the VPN offer residential servers?
Is it legal to use a VPN?
How frequently are new servers added?
Change your MysteriumVPN email address
I can't make a payment
What is the difference between residential proxy and VPN
How Does a Residential VPN Work?
What is a Residential IP Address?
How to check your app version?This article shows you how to check the version of your app to ensure you’re using the latest version.
How to Check Your Connection Status, IP and LocationThis article explains how to check your connection status, IP and location
How to Change VPN LocationThis article explains how to connect to a different VPN location
Why use a Mysterium VPN?True benefits of residential IP network
Google shows a different location from the one I’m connected to on the VPN
How to add multiple devices?
Can I change email for which I purchased subscription?
What does ISP see when I’m using MysteriumVPN?This article explains what ISP sees when you are connected to a VPN server
Why does My IP Address not change?This article explains why sometimes an IP address does not rotate to a different one after clicking "Refresh IP" button
Can I share my Magic Link across different devices?
Does MysteriumVPN offer WireGuard configuration files and credentials?This article explains whether we offer WireGuard config files and credentials to set up VPN on router or device-level interfaces.
Does MysteriumVPN offer KillSwitch feature?This article explains the KillSwitch feature and whether it can be toggled.
Does MysteriumVPN offer Split Tunneling feature?This article explains what Split Tunneling is and if MysteriumVPN supports it
How to select a Specific State, City, or IP when connecting to a VPN server?This article explains whether MysteriumVPN allows selecting a specific state, city, or IP when connecting to a VPN server.
Can I log out or disconnect other devices from my account?This article explains if you can log out or disconnect devices linked to your MysteriumVPN account
How to Delete Your MysteriumVPN AccountThis article provides a clear guide on how to permanently delete your MysteriumVPN account