In case you are experiencing issues with your Mysterium VPN connection (such as websites not loading correctly or streaming problems), clearing your browser cache and cookies can help resolve conflicts from outdated data.
Below are quick steps for popular browsers across Windows, macOS, Android, and iOS.
Google Chrome (Windows/macOS/Android/iOS)
Open Chrome and click/tap the three dots (top-right on desktop/Android, bottom-right on iOS).
Go to Settings > Privacy and Security > Clear browsing data (on iOS: History > Clear browsing data).
Check "Cached images and files" and "Cookies and other site data".
Select time range (e.g., "All time") > Clear data.
Restart the browser and retry Mysterium VPN.
Mozilla Firefox (Windows/macOS/Android/iOS)
Open Firefox and click/tap the three lines menu.
Go to Settings > Privacy & Security (desktop) or Delete browsing data/Data Management (mobile).
Check "Cached Web Content" (or Cache) and "Cookies and Site Data".
Clear/Delete > Confirm.
Restart the browser.
Microsoft Edge (Windows/macOS)
Click the three dots (top-right) > Settings > Privacy, search, and services.
Under "Clear browsing data" > Choose what to clear.
Select "Cookies and other site data" and "Cached images and files".
Choose time range > Clear now.
Restart the browser.
Apple Safari (macOS/iOS)
macOS: Safari > Settings/Preferences > Privacy > Manage Website Data > Remove All.
Then, Develop > Empty Caches (enable Develop menu in Advanced if needed; shortcut Option + Command + E).
iOS: Device Settings > Safari > Clear History and Website Data (clears history, cookies, and cache).
Then, Settings > Safari > Advanced > Website Data > Remove All Website Data.
Lastly, Quit and reopen Safari.